Be it the Apple Store of iOS or the Play Store of Android, you can gauge the success of Temu app just by looking at its downloads. This Chinese-owned marketplace has defeated big marketplaces since its launch, which includes big names like Walmart, Amazon, and Shein.
Even after gaining so much popularity in such a short period of time, a doubt remains in people’s minds: “Is Temu legit”? If you are also one of those people who are wondering whether is Temu safe to order, then after reading today’s blog, you will get answers to all your questions related to Temu.
Let’s check it out..!!
What is Temu?
Temu is an online shopping marketplace where you can buy products from all over the world. There is nothing that you will not find in the Temu marketplace, and that too at a low price. Be it clothing, car accessories, home decor or furniture, power tools or kids wear, you will find everything on Temu.
As we just talked about, you’ll find products in Temu at very low rates, this is the reason why people are doing more and more shopping in Temu. Actually, “Low Prices” is the question that raised concern over Temu’s legitimacy.
If we talk about the rates of items, you will be surprised to know that you can get sunglasses for $2 dollars, a 16-piece ear cleaner kit for $1.6 dollars, and a fingertip pulse oximeter for less than $3 dollars.
Because of this, customers are shifting from Walmart, Shein, and Amazon to Temu. But there is always a question in the mind of a new shopper: is Temu legit? Is it safe to order items from Temu?
Here are the details.
Is Temu Legit? Is It Safe To Order From Temu?
If you want a one-word answer to this, then yes, Temu is legit.
But if you want a complex yet complete problem-solving answer, like product quality, brand verification, product standard, or any tech product. In that case, any expensive product or branded product must be verified once before buying it from Temu.
Suppose you have to buy a branded laptop from Temu, and you have ordered it. Yes, it will be delivered to you in 10 days; it will be exactly as shown in the image, and if there is anything wrong with it (damage , etc), you can return it to Temu, and a refund can also be taken.
But if that laptop is of any brand, then you need to be careful. The laptop shown in the Temu website image will be delivered as is but may not be branded. And it may also be of low quality. Now, in such a case, we advise the shopper to do careful shopping beforehand.
How To Do Shopping Carefully On Temu?
Whenever you order any product from Temu, look for the blue checkmark. If you get a blue checkmark on a product, you can assume that the product is branded and verified. Currently, only Lenovo and Xiaomi products have the blue checkmark.
What To Do If You Are Not Satisfied With Temu Items?
If the item you ordered from Temu is different from the one you saw on Temu’s website, or it is damaged, or the order was made incorrectly, and you lose money, you do not need to worry. Your order is protected under Temu’s Purchase Protection Program.
That being said, if you are not satisfied with your item, you can apply for the return of your item within 90 days of purchasing the item; Temu will refund you your full amount (read their policies first).
For this, you can read our blog, in which we have explained how you can return the item on Temu.
Is Temu Safe To Use?
If you look at Temu’s Trustpilot rating, Trustpilot has given Temu 3.5 stars out of 5 stars, which is satisfactory. We also read customer reviews on Temu’s website, in which we found that 70% of the customers who purchased items from Temu at low prices were happy with their items. Apart from this, 30% of the customers are those who received damaged items, and they felt that they made a mistake by shopping on Temu. (return and refund is the only option left, so no worries.)
If you check, Temu’s tagline is Team up, Price down, so most of the items on Temu are available at much lower prices than its competitors. One thing you should always keep in mind is that you get what you pay for. You should not expect a high-quality product at a lower price.
We hope you understand.
Conclusion
After reading this blog, you will understand that Temu is legit. You have also received the answer to your query about whether it is safe to order items from Temu. Overall, you will get the value for the Price you pay. And if by paying a low price, you are expecting a great product; your expectations can be dashed.
Good Luck Shopper..!!
FAQs
Is it safe to order online from Temu?
Temu has a “C Plus” rating from the Better Business Bureau due to 900+ complaints in a year about late deliveries and damaged items. Kizer suggests it’s worth trying if you don’t want high-end name brands.
Is Temu a legitimate company?
Temu is a legitimate subsidiary of Pinduoduo, a major Chinese e-commerce platform, operating in the United States since September 2022.
Is it safe to order from Temu?
Temu is usually safe to order from, but there have been some complaints about late deliveries and damaged items. The Better Business Bureau rates Temu with a C+. However, most of the reported issues are related to customer service and not product quality.
